All About Disputes

In this episode of Off the Block with DealerClub, we dive into a topic that, while rare, is crucial to understand for any participant in the automotive wholesale auction world: disputes. Hosted by DealerClub’s founder, Joe Neiman, and General Manager, Joe Guerra, this episode explains how disputes arise on our platform and how we handle them to ensure a fair and transparent process for all parties involved.

While the vast majority of DealerClub auctions are completed smoothly without issue, Joe and Joe take a closer look at the rare occasions where disputes may occur. They cover what triggers a dispute, the steps our team takes to resolve it, and how DealerClub's commitment to integrity and customer satisfaction ensures a positive experience for both buyers and sellers.

Tune in for a comprehensive look at how DealerClub works to maintain trust, fairness and reputation in every transaction, even in the rare instances when disputes do arise.